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What You Agree To When You Use This Platform

Using idealhoki88 means you accept the terms set out here — covering account eligibility, how we handle your data, and what governs each session. Access and eligibility depend on local law and are available only where permitted in your region.

Account eligibility rulesData handling policyWallet use — DANA, OVO, GoPayJurisdiction-dependent accessContact rights
idealhoki88 What You Agree To When You Use This Platform
ACCOUNT SECURITY DETAIL

How We Protect Your Data and Account

Your account security and the accuracy of your stored data matter to us. Here is how we handle the four areas that come up most often in legal and data queries — cookies, account security, data retention, and how to request changes.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences via your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered number. We do not store your DANA, OVO, or GoPay PIN — only a tokenised transaction reference.

Data Retention

We keep transaction records for as long as required under applicable financial regulations. Account data is deleted on verified closure requests, subject to any legal hold period.

Request a Data Change

To correct, export, or delete your account data, submit a request via the Help Centre or email support with your account ID. We aim to confirm receipt within one business day.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If you have a question about these terms, want to correct account data, or need to understand how a specific policy applies to your wallet or session, reach out through any of the channels below. We respond to legal and data queries separately from general account support — flag your message clearly so it reaches the right team.

Team online

Live Chat

Open the chat widget from any page on the site. Flag your message as a legal or data query and the relevant team picks it up directly.

Email Support

Send your query to our support address. Include your account ID and describe the specific policy or data point you are asking about.

Account Help Centre

Log into your account and navigate to Help to find policy documents, data request forms, and wallet verification steps in one place.

Common Questions About Our Legal Terms

These are the questions we hear most when it comes to account rights, data handling, and how our terms work in practice for Indonesia-based accounts using DANA, OVO, or GoPay.

These terms apply to anyone who opens or uses an account on idealhoki88. Access depends on local law — use is only permitted where your jurisdiction allows it.

Yes. Submit a data export request through the Help Centre or via email with your account ID. We confirm receipt and process the request in line with applicable data rules.

We store a tokenised reference for wallet transactions — not your full credentials or PIN. Your wallet provider's own terms also apply to each deposit or withdrawal you make.

On verified account closure, we delete personal data not subject to a legal hold. Transaction records may be retained for as long as financial regulations in your jurisdiction require.

We post the updated version on this page with the date it takes effect. Continuing to use the platform after that date means you accept the revised terms as published.

Where any clause conflicts with applicable local law, the lawful version applies in place of the conflicting clause. The rest of the terms remain in effect unchanged.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.